Message of the Day - The Universal Solvent

Good Morning,

 

This past Monday I attended my first Toastmasters meeting, and yesterday I attended my first day of training for ITIL (IT Service Quality Improvement) training and my current read is “When Generations Collide” by Lynne C. Lancaster and David Stillman.

 

In all three of these different places, there was one message that rang out between all. Communication is vital to everything. One of the speakers at Toastmasters, an 83 year old WWII Veteran who does this for a hobby, told me that everything in the world relies on communication, and he loves learning how to do it better.  At the ITIL training we are being taught that for framework of service to be at its best, there needs to be strong communication between all of the parts, in fact, a free flow of communication. In the book, “When Generations Collide” the main premise is that the four different Generations in the workplace today (Traditionalists, Baby Boomers, Generation X’ers, and Millennials) all have different values and have problems communicating these to each other, causing all sorts of conflicts and stereotypes.

 

I find it amazing that the message of how important communication is can be so plainly seen in such divergent sources.

 

Take time to understand communication, which the outcome is “Understanding”. If you want, I will resend you my prior message on the mechanics of communication.

 

If you take time to understand those you interact with. Please realize that there are not just cultural, language, business field barriers to clear communication, but also generational and business process differences which can trip up others.

 

Take the time to understand, and you will find you can solve pretty much any problem.

 

Enjoy!

 

Sanford Berenberg

Sanford@berenberg.net

http://sanfordberenberg.blogspot.com/  ß Check out the new Blog site

502-533-9336

 

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