Message of the Day - Our Job is to Prepare

Good Morning,

In continuing through 'You, the Warrior Leader' I came across a section
about preparation. In a section where a story is shared about a cadet at
West Point after 9/11 who was failing a class and not being deployed like
his buddies, he was conflicted. To him, failing the course was holding him
back from doing his duty. One of the officers on base told him that his duty
was to prepare for all things, which meant getting through that course.

Unless our job is to simply count beans or some other mundane, never
changing, task, we will also need to prepare for what is coming ahead. Since
most of us do not know what is coming ahead, what company programs, what
challenges, etc., we are tasked with preparing for the relative unknown.

This may seem frightening, but it is not as scary as it sounds. There are
many skills and areas of knowledge which, if learned, would help us do our
jobs better and help us prepare for our future tasks and endeavors.

If we work in customer service, we can spend some time doing some research
into best practices to see what other companies are doing. We could read
some books on excellent customer service and see how the best companies are
giving 'knock your socks off' service.

If you are in the financial field, maybe start reading the Wall Street
Journal, or find a blog or two to follow from some industry experts. If you
are in the medical field, the same suggestion applies.

There are many easy to do activities which will help us prepare for the
unknown. The goal should be to add entire new areas of knowledge to our
knowledge arsenal. If we cannot do that, then add bits and pieces.

The worst thing we can do is to do nothing and expect to be safe in such a
turbulent time. Self improvement is more important than ever.

Our job is to prepare for the future that is coming, so get out there and
prepare!

Enjoy!

Sanford Berenberg
Sanford@berenberg.net
http://www.berenberg.net
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