Sanford@berenberg.net
http://www.berenberg.net
http://sanfordberenberg.blogspot.com/
Follow Me on Twitter! http://twitter.com/sberenberg
502-533-9336
My mission is to help others through the sharing of information and wisdom gained through my life experiences, life-long learning and sharing of ideas. If something I have shared has made your life better in any way, then I have achieved my mission today. Visit my website at www.berenberg.net
Sanford@berenberg.net
http://www.berenberg.net
http://sanfordberenberg.blogspot.com/
Follow Me on Twitter! http://twitter.com/sberenberg
502-533-9336
Sanford Berenberg
Sanford@berenberg.net
http://www.berenberg.net
http://sanfordberenberg.blogspot.com/
Follow Me on Twitter! http://twitter.com/sberenberg
http://learnandgrowdaily.com Click here to order: "Learn And Grow Daily!"
502-533-9336
Good Morning,
On Monday evening I delivered my 10th speech at Toastmasters and successfully qualified for the Competent Communicator award. In that speech, I was to speak to inspire the audience. My message was 'We Could Do Better' and I started off with the Walls of Constantinople stood for 1000 years. I brought it to a personal level of what we could do to do better and ended it with a story from 'Chicken Soup for the Soul' about the six year old boy who was dying from Leukemia and dreamed of being a fireman.
My fear was to deliver that last part without tearing up and choking. Each time I read the story and share it, I would tear up and feel my throat tensing.
As it came time for Toastmasters, I found I was running late, dinner had to be served quick and I had to be out the door and across town quickly and my stomach started feeling a bit off.
I made it to the meeting place with 3 minutes to spare. Just enough time to get my speech title to the Toastmaster of the evening and my manual to the Toastmaster who would evaluate me, but I did not let the timekeeper know how long my speech was. At that time I started feeling nauseous. I was sweating and felt feverish. Dinner felt like it was trying to foment a revolution. And before I knew it, it was my time to speak.
I got up and started with my strong opening and proceeded to weave into a toned-down center before moving to the gut wrenching tale at the end of the speech. The timekeeper started switching on the green, yellow and red lights too soon, further challenging my focus. In the end, the speech came across well. A few areas to improve, like making sure I nail the ending, but overall it was strong and inspiring.
As the meeting wound down, folks were a bit surprised as I took out a bottle of Pepto-Bismol tablets and pop a few pills. They had no idea that I was struggling against nausea during the speech. And it was not until my drive home did I realize that not only did I not tear up with 'Chicken Soup' story, I also did not choke.
When sharing this with my buddy Howard, he suggested that this was a message of the day.
When we see others going through their day, no matter what they are doing, we are not always privy to everything going on behind the scenes. We cannot truly appreciate the challenges people are facing, the fears they are trying to overcome, the illnesses and pain they are trying to hide. We only see what comes out on the surface.
What we see on their outside may have nothing to do with what is going on in their hearts and minds. It only makes sense to be kind and gentle to these folks when our instincts may scream to call them out for apparent foolishness or worse.
I am certain those folks will appreciate our kindness.
Enjoy!
Sanford Berenberg
Sanford@berenberg.net
http://www.berenberg.net
http://sanfordberenberg.blogspot.com/
Follow Me on Twitter! http://twitter.com/sberenberg
http://learnandgrowdaily.com Click here to order: "Learn And Grow Daily!"
502-533-9336
Good Morning,
Sunday evening, Karen and I enjoyed dinner at one of our regular stops; Cracker Barrel. While there we notice a few new servers. You may have noticed some stars on the aprons the staff at the restaurant. This is part of their PAR (Personal Achievement Responsibility) program. The newer staff will have a 'Rising Star' on their aprons. This program teaches their employees all different facets of the business from understanding the menus, serving the foods to understanding the profit and loss statements to help them know how the entire operations is run.
Anyway, our server was Nick, one of these new servers. He was sharp and focused. When he asked us for our drink order, I jokingly said 'Scotch and Soda'. He smiled and said it would take a little longer to procure as he would have to go across the street to get the Scotch and Soda. After taking our drink orders he came back in less than a minute with both of our drinks and took our dinner order.
Karen and I started talking and expected a ten to twenty minute wait for the food. We were pleasantly shocked to have our meals delivered in under five minutes, both piping hot. I only had enough time to lose at the pegs/pyramid game a few times before the food arrived.
As we were eating, Nick came by and asked how everything was. We told him how surprised we were with the speed of the food.
Nick proceeded to explain clearly and succinctly what happened. Since Karen ordered the special, there were many being prepared and one person cancelled their order so they had an extra meal ready. My order was a feature of the week, and it was made every two hours. Due to our timing, we lucked out.
We were very impressed with the straightforward and clear explanation. Unfortunately I am sadly used to a battery of "I don't knows" or "I'll look into it for you's", or worse the epic length dissertations.
I think we can all learn something from Nick. He was clearly in tune with the way the Cracker Barrel kitchen works. He understood its operation and was able to articulate it clearly and quickly.
An honest and straightforward response is the best response. Something that I know I (and possibly some of you) need to improve on, and luckily, we have the model Nick provided to guide me. And yes, he got a good tip.
Enjoy!
Sanford Berenberg
Sanford@berenberg.net
http://www.berenberg.net
http://sanfordberenberg.blogspot.com/
Follow Me on Twitter! http://twitter.com/sberenberg
http://learnandgrowdaily.com Click here to order: "Learn And Grow Daily!"
502-533-9336
Sanford Berenberg
Sanford@berenberg.net
http://www.berenberg.net
http://sanfordberenberg.blogspot.com/
Follow Me on Twitter! http://twitter.com/sberenberg
http://learnandgrowdaily.com Click here to order: "Learn And Grow Daily!"
502-533-9336
Sanford Berenberg
Sanford@berenberg.net
http://www.berenberg.net
http://sanfordberenberg.blogspot.com/
Follow Me on Twitter! http://twitter.com/sberenberg
http://learnandgrowdaily.com Click here to order: "Learn And Grow Daily!"
502-533-9336